Cockroaches on Gran Canaria, cicadas on Sicily or geckos in Guyana are considered as part of the experience related to travel by more open minded travelers – but constitute an annoyance and lack of conformity for others who expect the package organiser to pay compensation. We support companies within the tourism industry in their defense against unjustified or disproportionate claims or in reasonably settling justified claims.

Sometimes the „dream of flying“ finds an untimely end when flights are overbooked, delayed or even cancelled. We offer our support to passengers and travel companies affected by such flight disruptions and enforce their claims against the respective air carrier.

We advise travel- and accommodation companies and other tourism companies on drafting standard terms and conditions, as well as in contract negotiations with national and international partners.

We know the tricks involved with trucks and are well accustomed to the procedures of customs. For many years we support international transport companies and their insurers in transportation processing and claims settlement.